Scan thoroughly for malware. Be sure that you running a firewall.
be active at all times when online.
Run these programs to check for adware/spyware/malware. After installing, be sure to
update them, then boot into safe mode and run them. You should update
and run Ad-Aware and Spybot S&D weekly.
Spybot Search and Destroy
Bazooka Adware and Spyware Scanner
Pest Patrol Free Pest Scanner
If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums,Be sure to follow thier
respective log posting protocol.It is very import
that you do otherwise it
degrades the ability of search engines when trying to research the files
that are found.
The logs must be hidden from google on certain threads.
Pacmans Startup List for checking 04 entries and running processes.
BHO and Toolbar List for checking 02 and 03 entries.
LSP List for checking 010 entries.
Startup List for checking O4 startup entries at iamnotageek.com
CWS Domains for checking R0 and R1 entries to see if they are CoolWebSearch related.
Forums That specialize in interpreting HijackThis Logs:
After your system is clean use these programs to help keep it clean:
For suspected viruses, start with Trend Micro's Sysclean. Download both it and the
signature file. First, turn off system restore, then boot into safe mode and run
sysclean. Boot back into normal mode and run a full AV scan with your
normal AV program. Then turn system restore back on.
Trend Micro Sysclean
Trend Micro Signature File
You should also regularly run at least two of these online scans in
addition to your regular up to date AV program:
Online and Downloadable Virus Scanning:
Bit Defender Online Virus Scan:
Symantec Online Virus and Security Scan:
McAfee Online Virus Scan:
RAV AntiVirus - Scan Online
McAfee AVert Stinger Virus Removal Tool
Note: Stinger looks only for a limited number of specific viruses.
It's not intended for full strength virus scanning and removal, but it
can help eliminate enough threats to allow you to install and scan with
a full featured AV program.]
Make sure you have a firewall active at all times. If nothing else use
the one built into XP, but ther are free third party ones
that do a better job than SP2's built-in from Sygate, Zone Alarm or Kerio. I recommend Sygate or Kerio over Zone Alarm.
Sygate Personal Firewall
Kerio Personal Firewall
Lastly check your system for vulnerabilities. Make sure you have all
the latest security patches from Windows Update too.
If you have Microsoft Office installed, Update it.
Websites which will check for vulnerabilities:
Browser Security Tests:
Symantec Security Check